📏 How to Measure Your Dog

Please measure your dog while standing for the most accurate fit.

1. Neck

Measure around the base of the neck, where the collar naturally sits.Make sure it’s snug but not tight (you should fit two fingers underneath).

2. Chest (Girth) ⭐ Most Important

Measure around the widest part of the chest, just behind the front legs.

3. Waist (End of Ribcage)

Measure around the narrower part of the body, just behind the ribcage.This helps create a more tailored fit.

4. Back Length

Measure from the base of the neck to the base of the tail.

Made-to-Order Dog Sweaters – Stinky Boy Studio

All dog sweaters are handmade to order, so we kindly ask customers to choose sizing carefully before purchasing.

Returns

Due to the custom nature of made-to-order items, we do not accept returns for change of mind, incorrect sizing selection, or general preference.

Please refer to the sizing guide prior to ordering to ensure the best fit for your dog.

Faulty or Incorrect Items

If your sweater arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Email: stinkyboystudio@gmail.com

Include:

• order number

• clear photos of the issue

We will offer a replacement, repair, or refund where appropriate.

Refunds

Approved refunds will be issued to the original payment method within 5–10 business days after the issue has been reviewed.

Cancellations

Orders may be cancelled within 24 hours of purchase.After production has begun, cancellations are not possible as each sweater is individually handmade.

We aim to get your order to you as quickly and safely as possible.

Processing Time

Orders are processed within 2–5 business days.During busy periods, product launches, or exam seasons (vet life 🙂), processing times may be slightly longer.

You will receive a confirmation email once your order has been shipped.

Sweaters ship in ~1 week.

Made-to-order ceramic cups ship in ~2–3 weeks.

Shipping Within Australia

We ship via Australia Post.

Estimated delivery times:

• Standard shipping: 3–8 business days

• Express shipping: 1–4 business days

• Pickup is available for Perth area only

Shipping costs are calculated at checkout based on your location.

International Shipping

International shipping is available to selected countries.

Estimated delivery times:

• 7–21 business days depending on destination and customs processing.

Customers are responsible for any customs duties, import taxes, or local fees.

Tracking

All orders include tracking information, which will be emailed once your parcel is dispatched.

Incorrect Address

Please ensure your shipping address is correct at checkout.Stinky Boy Studio is not responsible for orders lost due to incorrect or incomplete addresses.

Delays

Once parcels are handed to the postal carrier, delivery times are outside our control.We appreciate your patience during peak postal periods.